Peppers Mineral Springs Hotel

Reviews about Peppers Mineral Springs Hotel

• 1 / 5

  By Olivia Buckner
  When booking a weekend getaway to celebrate my partners birthday we looked for something that would be relaxing and romantic. When we got there were treated as an inconvenience. Due to false advertising the room did not represent the description. We were in a very small room, with a tiny ensuite. When we discussed this with the person who had greeted us initially we were told we could pay and extra $40 or a room with a small bath in the ensuite or an extra $80 for a room with a bath that has jets. We ended up paying $340 for a room with a bath. The room itself was not finished to a high standard and was very worn - we have both stayed in much nicer accomodation for a similar price before. We wanted to enjoy the dining room and lounge in the evening but took our business else where due to the way in which we were made to feel by the rude staff member we had dealt with. When leaving we were asked by another staff member how our stay was, when we were honest she said 'that is no good' in a very patronising way. We will not return and will not be recommending Peppers mineral spa. We are so disappointed, for the amount we paid it was a terrible experience.
  May 26, 2017
• 4 / 5

  By paul wayland
  Very nice but not outstanding. Restaurant closed on Monday nights, room service menu was very pedestrian. Luckily, Grande Hotel nearby was fabulous. Room very comfortable
  February 14, 2017
• 3 / 5

  By Nicolle Kuna
  Staff don't talk to you and i ended up coming on own bc friend had to cancel at last minute. When i went to ask about wasps congregating near spa, the manager said there was nothing they could do. The bed isn't super comfy so i think the place gets by on its pretty ambience. Nice breakfast included.
  October 20, 2016
• 4 / 5

  By Farid Samadi
  We didn't enjoy the meal. It could have been served and presented better. A bit pricey for what we received. The Spa was lovely. The view and facilities were awesome. Staff were friendly.
  October 12, 2016